In Observance of U.S. holiday, Martin Luther King Jr Day, Agilent Cross Lab/ iLab Operations Software will be closed during U.S. hours on Monday January 15th, 2018. EU and APAC support coverage will remain open during this time. We will resume U.S. support hours on Tuesday January 16th, 2018. For urgent matters, please add "Urgent" to the ticket subject and we will prioritize those requests first.


To submit a support ticket click on the HELP link below to access the support portal, then click "Submit a Ticket". If you are unable to access the portal, please email with details describing your issue. 

Nevada blue horiz positive

The Nevada Center for Applied Research (NCAR) offers support to a number of cores and research facilities at the University, collectively known as the Shared Research Facilities (SRF). This extensive list of laboratories within the SRF offers faculty, scientists, students, and industry access to services and high-end instrumentation in addition to highly experienced staff with expertise in designing and conducting experiments and analyzing data. The SRF also provides access to cutting-edge research and development (R&D) equipment to industry, government laboratories, research organizations and other institutions of higher education throughout Nevada and across the US. Many facilities can also provide training and education upon request.



iLab Cores at University of Nevada, Reno

Core Name Primary Contact Email Phone Number/Ext
Fluorescence-Activated Cell Sorting and Flow Cytometry Shared Resource Laboratory

Byoung Koh (775) 682-8826
Imaging and Cell Metabolism

Chris von Bartheld 775-784-6022
Mick Hitchcock Ph.D Nevada Proteomics Center

he Nevada Proteomics Center offers high quality mass spectral and electrophoretic proteomic analysis using state-of-the-art technologies to all research faculty and students in Nevada at extremely competitive rates. A variety of services are offered including: enzymatic protein digestions, LC-MS/...

Rebekah Woolsey 775-784-4248
Nevada INBRE Bioinformatics Core

Jessica Garfield 775-784-6544
Office of Animal Resources

Benjamin Weigler 775-682-6570
Single Cell Molecular Expression

Wei Yan 775-784-7765

non-iLab Cores at University of Nevada, Reno

Core Name Primary Contact Email Phone Number/Ext
Nevada Genomics Center

Kris Kruse (775) 784-1657
Center for Civil Engineering Earthquake Research

Sherif Elfass (775) 784-6664
Mackay School of Earth Science and Engineering Microbeam Laboratory

Joel DesOrmeau (989) 255-0876
Nevada Stable Isotope Lab

Simon Poulson (775) 784-1104
Nevada Terawatt Facility

Aaron Covington (775) 682-9706
Chemistry Department Shared Instrumentation Lab

Viktoriya Weirauch (775) 682-8304
Nevada Transgenic Center

Ben Weigler (775) 784-4874
The Innevation Center

Rose Catron (760) 920-9395